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QuitLogix Frequently Asked Questions

Why should I consider QuitLogix® over other tobacco cessation programs?

QuitLogix is a program of National Jewish Health®, the leading respiratory hospital in the United States. We are renowned for our expertise in the prevention and treatment of respiratory illness and we are at the forefront of developing effective tobacco cessation programs.

QuitLogix has a proven track-record of helping people achieve behavior change through our evidence-based, cost-effective and personalized tobacco cessation program. Our clinical outcomes consistently meet or exceed national standards. And, as the nation’s largest, non-profit tobacco cessation program, our profits are reinvested in scientific and medical research at National Jewish Health.


Do you talk about vaping nicotine?

In line with federal regulations, we consider electronic cigarettes or nicotine vaping products (vapes) to be a tobacco product. E-cigarettes and vapes are not an approved method for quitting tobacco, and studies show people who switch to vaping most often return to smoking or keep smoking and vaping. Our program provides assistance with quitting vaping and all tobacco products.


Is QuitLogix a “reasonable alternative” for employers as defined by the Affordable Care Act?

Yes. QuitLogix fulfills the requirements for a wellness program designed to “promote health or prevent disease.”

Please contact us if you would like more information about the ACA standards or to determine if your company meets these standards.


Can QuitLogix be customized?

Yes. We work with our clients to customize your program with the elements important to your employees. We customize elements such as eligibility and data collection, while adhering to the evidence-based guidelines of our program that produce desired results.


What populations do you target with your tobacco cessation program?

QuitLogix reaches populations across the United States with customized and culturally appropriate information developed for multiple audiences, including:

  • African Americans
  • Asian Americans
  • American Indians
  • The LGBTQ+ Community
  • Teens/Teens who vape
  • People wanting to quit tobacco while coping with additional health matters including:
    • Pregnancy
    • COPD
    • Diabetes
    • High blood pressure
    • Heart disease
    • Behavioral health issues


How is your pricing model structured?

Our pricing is based on the program and options that best fit your organization’s needs. We offer a fee-per-participant model. Please contact us to discuss your pricing model structure.


What type of reporting do you provide? How often? What format?

We collect and report on all demographic and tobacco use data from our proprietary QuitLogix case management system using the North American Quitline Consortium Minimal Data Set. National Jewish Health provides reports each month indicating activity of the previous month including enrollment, program completion and nicotine replacement therapy (NRT) orders placed.

Customized reporting is available upon request.


What defines enrollment in your program?

Participants are considered enrolled in QuitLogix once they have completed an intake assessment. They do not have to be ready to quit within 30 days of the initial call, as with some programs. Our Coaches are expertly trained to work with participants who are ambivalent about quitting tobacco. Using our unique model, Coaches are able to help participants through the behavior change process, regardless of where they are in their quit attempt.


What are the education and qualifications for your Coaches?

Our caring and supportive Coaches are among the most experienced in the country. Coaches have a college degree and have completed our Tobacco Treatment Specialist Training Program accredited by the Council on Tobacco Treatment Training Programs (CTTTP). Many of our Coaches are former tobacco users themselves. They are nonjudgmental and committed to helping people succeed!


Which participant information can your Coaches access?

Stethescope and clipboardOur Coaches have access to participant information in our case management software, which may include demographic information, health history, medications, past coaching call notes and tobacco use history. All caller records are kept confidential and our telephone, online and text messaging programs are HIPAA compliant. Caller information is only accessible by authorized users, requiring a unique user ID and password.

As a hospital, research institution and contractor for multiple state agencies, National Jewish Health maintains the highest levels of security and privacy to guard protected health information (PHI) and we are committed to complying with Health Insurance Portability and Accountability Act (HIPAA) regulations. Our phone- and internet-based services, including text messaging and email support, are designed and maintained in compliance with HIPAA standards.