What should I do if I forgot my username?
Click on the Forgot Username? Link directly below the Username field to begin the automated retrieval process.
What should I do if I forgot my password?
Click on the Forgot Password? link directly below the Password field to begin the automated retrieval process.
I was logged out of My National Jewish Health. What happened?
For your security, you will be logged out of your account if it is inactive for 15 minutes. If this is a consistent issue, please contact us while you are logged into My National Jewish Health. Simply select the “How Can We Help?” tab on the navigation bar.
Whom do I contact if I have trouble logging into my account?
If you have trouble logging into My National Jewish Health, please call 1.877.225.5654, 1.877.CALL.NJH (877.225.5654) and press option 5.
We are available Monday - Friday, 8:00 a.m. to 5:00 p.m. Mountain Time. Please leave a message if your call is not answered, and we will return your call within one business day.