Coronavirus: Information & Resources

 
 

Patient Information

National Jewish Health is committed to your safety and continued health care needs during this challenging time.​

If you are a National Jewish Health patient coming for a visit and are experiencing fever, new or increased cough, new or increased shortness of breath, sore throat, persistent nausea/vomiting, diarrhea or abdominal pain, please contact us before arrival at National Jewish Health so we can care for you in the appropriate setting. Call 303.398.1355. If you have an emergency, call 9-1-1.

All patients and visitors will be verbally screened upon arrival for symptoms and/or exposure to the new coronavirus, COVID-19. If needed, swab tests will be administered to National Jewish Health patients only.

For the safety of our patients and staff, the number of visitors will be limited to one per patient.

Thank you for your cooperation.

 

Appointments

We are committed to the care of our patients and continuing appointments for both new patient and follow-up visits. We are taking every precaution to mitigate exposure risk. If you decide to postpone your visit to a later date, our scheduling team will be happy to offer other available dates. Please call our scheduling team at 303.398.1355 (or toll free at 877.225.5654). As always, you may also contact us online through your My National Jewish Health patient portal account.

If you are traveling from out of state, please consider the CDC travel guidelines and the urgency of your appointments. We have spoken to many out-of-state patients about the pros and cons of keeping their appointments and are here to consult with you if you wish. If you decide to travel, be sure to take steps to prevent getting and spreading COVID-19 and other respiratory diseases during travel. Please visit the CDC COVID-19 Travel page for the most up-to-date COVID-19 travel information.

Please Note: Many elective procedures have been temporarily suspended due to our need to focus on the COVID-19 pandemic. Scheduling is contacting impacted patients individually to reschedule.

 

Telehealth 

Most National Jewish Health providers now offer telehealth appointments via Zoom. Telehealth appointments are currently only for existing Colorado patients who do not require diagnostic testing and are unable to attend in person. Learn More

View Tips for Telehealth Appointments

 

Pre-Admissions Screening

Patient InformationAll patients and visitors will be verbally screened before entering the hospital for symptoms of respiratory infection, including:

  • Fever
  • Cough (new or worsening)
  • Shortness of breath (new or worsening)
  • Direct personal contact with a known COVID-19 suspect or actual case

Once clearing verbal screening, all patients and visitors will be given a day sticker to let staff know that screening has been performed. That sticker must be worn and visible at all times while inside the hospital.

 

Testing

National Jewish Health has launched on-site COVID-19 testing for patients on our main campus. This is focused initially on serving our own patients and frontline health care workers, but we plan anticipate expanding testing to the broader community in the future. If verbal screenings suggest the need for additional testing, patients are directed to our testing location, set up in an isolated area on our main campus.

 

Visitors

Visitors will be verbally screened before entering the building, but COVID-19 testing is only for established National Jewish Health patients with an approved medical order. Once clearing verbal screening, visitors will be given a day sticker to let staff know that screening has been performed.

In addition, effective March 16, 2020, for the safety of our patients and staff the number of visitors will be limited to one per patient.

We appreciate your cooperation in helping us keep you and all our patients and health care providers safe. Thank you.

 

Clinical Study Participants

Observational Studies Paused
Clinical research studies that are “observational only” are currently paused. This means no new people will be recruited or enrolled into observational studies. If you are visiting National Jewish Health for a clinic visit, and you are part of an observational study, we will work with you before that visit to see if it’s possible to conduct parts of the research study. If you have not already been contacted by a member of the study team, we will reach out soon or you may reach out to the contact who sent you this message.

Intervention Studies Continuing
If you are active on a clinical research study that includes an intervention (i.e., investigational drug or device or biologic), those studies will continue. The principal investigator or clinical research coordinator will be in contact with you about next steps, if they have not already. We are looking at options to minimize your travel to National Jewish Health. For some studies, there will be options where study activity may be able to be done remotely.

Thank you for the commitment you have made as a research participant. We are truly grateful for your time. As the situation changes and we return to normal operations, you will be contacted by your clinical research coordinator.

Read More

 

Resources

We will continue to update this dedicated COVID-19 website. Here you will find helpful articles, videos, infographics and more, all reviewed by our experts in infection prevention, pulmonology and critical care medicine. Sign up for our Health Insights newsletter to receive monthly health information in your inbox.