Patient & Visitor Information
Since COVID-19 is a respiratory disease, it is more important than ever that you take care of any chronic illness or other conditions that need ongoing, regular care. Rest assured, National Jewish Health physicians and scientists have the most extensive efforts anywhere to defeat this pandemic.
Appointments
We are committed to the care of our patients and are continuing appointments for both new patient and follow-up visits. To help you get the care you need seven days a week, we are now offering COVID-19 testing, COVID-19 treatment for adult and pediatric patients, as well as post-COVID treatment.
Please contact scheduling at 303.398.1355 (or toll free at 877.225.5654).
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ALL APPOINTMENTS FOR ANTIBODY TESTING MUST BE BOOKED ONLINE, unless you have a physician order. Our scheduling team cannot help you by phone and will direct you back to our website for all appointments and information about appointment time availability. Thank you for understanding and we appreciate your cooperation.
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Please Note: Many elective procedures have been temporarily suspended due to our need to focus on the COVID-19 pandemic. Scheduling is contacting impacted patients individually to reschedule.
More information about COVID-19 Patient Care
Telehealth
Most National Jewish Health providers now offer telehealth appointments via Zoom. Telehealth appointments are currently only for existing Colorado patients who do not require diagnostic testing and are unable to attend in person.
Learn More
View Tips for Telehealth Appointments
Patient Safety
We are taking every precaution to mitigate exposure risk. If you are traveling from out of state, please consider the CDC travel guidelines and the urgency of your appointments.
If you are a National Jewish Health patient coming for a visit and are experiencing fever, new or increased cough, new or increased shortness of breath, sore throat, persistent nausea/vomiting, diarrhea or abdominal pain, please contact us before arrival at National Jewish Health so we can care for you in the appropriate setting. Call 303.398.1355. If you have an emergency, call 9-1-1. More information for patients.
Pre-Admissions Screening
All patients and visitors will be verbally screened before entering the hospital for symptoms of respiratory infection, including:
- Fever
- Cough (new or worsening)
- Shortness of breath (new or worsening)
- Direct personal contact with a known COVID-19 suspect or actual case
Once clearing verbal screening, all patients and visitors will be given a day sticker to let staff know that screening has been performed. That sticker must be worn and visible at all times while inside the hospital.
Visitors
Visitors will be verbally screened before entering the building, but COVID-19 testing is only for established National Jewish Health patients with an approved medical order. Once clearing verbal screening, visitors will be given a day sticker to let staff know that screening has been performed.
For the safety of our patients and staff the number of visitors accompanying patients will be limited to one per patient.
We appreciate your cooperation in helping us keep you and all our patients and health care providers safe.
Clinical Study Participants
Observational Studies Paused
Clinical research studies that are “observational only” are currently paused. This means no new people will be recruited or enrolled into observational studies. If you are visiting National Jewish Health for a clinic visit, and you are part of an observational study, we will work with you before that visit to see if it’s possible to conduct parts of the research study. If you have not already been contacted by a member of the study team, we will reach out soon or you may reach out to the contact who sent you this message.
Intervention Studies Continuing
If you are active on a clinical research study that includes an intervention (i.e., investigational drug or device or biologic), those studies will continue. The principal investigator or clinical research coordinator will be in contact with you about next steps, if they have not already. We are looking at options to minimize your travel to National Jewish Health. For some studies, there will be options where study activity may be able to be done remotely.
Thank you for the commitment you have made as a research participant. We are truly grateful for your time. As the situation changes and we return to normal operations, you will be contacted by your clinical research coordinator.
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