Patient & Visitors: Information & Safety
Since COVID-19 is a respiratory disease, it is more important than ever that you take care of any chronic illness or other conditions that need ongoing, regular care. Rest assured, National Jewish Health physicians and scientists have the most extensive efforts anywhere to defeat this pandemic.
Appointments: In-Person & Telehealth
We are committed to the care of our patients and are continuing appointments for both new patient and follow-up visits. To help you get the care you need seven days a week, we are now offering COVID-19 testing, COVID-19 treatment for adult and pediatric patients, as well as post-COVID treatment. More information about COVID-19 Patient Care
Most National Jewish Health providers now offer telehealth appointments via Zoom. Telehealth appointments are currently only for existing Colorado patients who do not require diagnostic testing and are unable to attend in person. Learn More
Please contact scheduling at 303.398.1355 (or toll free at 877.225.5654).
Patient Safety
We are following the best infection prevention practices, including requiring masks and social distancing and taking extra measures for cleaning and disinfecting. As best practice for all patients, COVID-19 patients are cared for in separate, dedicated units.
If you are a National Jewish Health patient coming for a visit and are experiencing fever, new or increased cough, new or increased shortness of breath, sore throat, persistent nausea/vomiting, diarrhea or abdominal pain, please contact us before arrival at National Jewish Health so we can care for you in the appropriate setting. Call 303.398.1355. If you have an emergency, call 9-1-1.
If you are traveling from out of state, please consider the CDC travel guidelines and the urgency of your appointments. More information for patients.
Masks & PPE
All staff and providers are required to wear masks and other personal protective equipment. Patients and visitors are also required to wear masks.
Please bring your own face mask to wear (cannot be a bandana or scarf, but can be a cloth mask). If you do not have a mask, one will be provided to you.
Social Distancing & Facilities
We’ve changed our waiting areas and other common areas to provide safe social distancing. Additional hand sanitizing-stations have been set up throughout the institution and we continually deep clean our lobby, waiting areas, furniture and equipment. We clean rooms before and after every patient visit.
Pre-Admissions Screening
All patients and visitors will be
verbally screened before entering the hospital for symptoms of respiratory infection, including:
- Fever
- Cough (new or worsening)
- Shortness of breath (new or worsening)
- Direct personal contact with a known COVID-19 suspect or actual case
Once clearing verbal screening, all patients and visitors will be given a day sticker to let staff know that screening has been performed. That sticker must be worn and visible at all times while inside the hospital.
Visitors
Visitors will be verbally screened before entering the building, but COVID-19 testing is only for established National Jewish Health patients with an approved medical order. Once clearing verbal screening, visitors will be given a day sticker to let staff know that screening has been performed.
For the safety of our patients and staff the number of visitors accompanying patients will be limited to one per patient.
Patients with disabilities (which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.
We appreciate your cooperation in helping us keep you and all our patients and health care providers safe.
Clinical Study Participants
After limiting clinical research activity due to safety concerns about COVID-19, we are now restarting clinical research in stages. If you are interested in any of the clinical trials posted on our website, please request trial information. We will respond and share the timing for enrollment resuming. Learn More
Please take a moment to watch here for a message from our doctors about how we have prepared for you to safely return for care appointments.
We Are Open & Here for You
Video Transcript