Patient & Visitors: Information & Safety
We are following the best infection prevention practices, including requiring masks and social distancing and taking extra measures for cleaning and disinfecting. As best practice for all patients, COVID-19 patients are cared for in separate, dedicated units.
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If you are a National Jewish Health patient coming for a visit and are experiencing fever, new or increased cough, new or increased shortness of breath, sore throat, persistent nausea/vomiting, loss of smell or taste, diarrhea or abdominal pain, please contact us before arrival at National Jewish Health so we can care for you in the appropriate setting. Call 303.398.1355. If you have an emergency, call 9-1-1.
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Visitor Policy
National Jewish Health is currently limiting the number of visitors. Each patient may have one person accompany them to their appointment. Masks are required, and all patients and visitors will be screened for COVID-19 upon arrival. Thank you for helping us keep everyone safe.
Visitors will be verbally screened before entering the building. Once clearing verbal screening, visitors will be given a day sticker to let staff know that screening has been performed.
Patients with disabilities (which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.
Pre-Admissions Screening
All patients and visitors will be verbally screened before entering the hospital for symptoms of respiratory infection, including:
- Fever
- Cough (new or worsening)
- Shortness of breath (new or worsening)
- Direct personal contact with a known COVID-19 suspect or actual case
- Loss of smell or taste
Once clearing verbal screening, all patients and visitors will be given a day sticker to let staff know that screening has been performed. That sticker must be worn and visible at all times while inside the hospital.
Appointments: In-Person & Telehealth
We are committed to the care of our patients and are continuing appointments for both new patient and follow-up visits. To help you get the care you need seven days a week, we are now offering COVID-19 testing, COVID-19 treatment for adult and pediatric patients, as well as post-COVID treatment. More information about COVID-19 Patient Care
Most National Jewish Health providers now offer telehealth appointments via Zoom. Telehealth appointments are currently only for existing Colorado patients who do not require diagnostic testing and are unable to attend in person. Learn More
If you are traveling from out of state, please consider the CDC travel guidelines and the urgency of your appointments. More information for patients.
Please contact scheduling at 303.398.1355 (or toll free at 877.225.5654).
Masks & PPE
All staff and providers are required to wear masks and other personal protective equipment. Patients and visitors are also required to wear masks.
Please bring your own face mask to wear (cannot be a bandana or scarf, but can be a cloth mask). If you do not have a mask, one will be provided to you.
Social Distancing & Facilities
We’ve changed our waiting areas and other common areas to provide safe social distancing. Additional hand sanitizing-stations have been set up throughout the institution and we continually deep clean our lobby, waiting areas, furniture and equipment. We clean rooms before and after every patient visit.
We have implemented a new patient entrance and exit flow to minimize congestion at our main entrance. Patients arrive at the regular front entrance for appointments and can drop cars off for valet or walk-in from self-parking in the Harrison lot. Screenings take place at this entry point. Upon departure, patients are directed to a new designated exit. There is a second valet podium at this exit and patients can wait inside a breezeway or outside in a newly built shelter. Download Patient Exit Flow Map (pdf)
We appreciate your cooperation in helping us keep you and all our patients and health care providers safe.