Customer Service


Phone, Fax & Email
Hours of Operation
Specimen Shipping Address

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Customer Service - Main

Test information, specimen requirements, results, requisitions and general information

Phone Fax Email
800.550.6227, Opt 6 800.652.9556 Send us a message

Hours of Operation

Monday-Friday
7 a.m. to 5:30 p.m. Mountain time


Complement Customer Service

Phone Fax Email
+1.303.398.1541
800.550.6227, Opt 2
303.270.2185 Send us a message

Hours of Operation

Monday-Friday
7 a.m. to 5:30 p.m. Mountain time


Molecular Diagnostics Customer Service

Phone Fax Email
+1.303.270.2492
800.550.6227, Opt 2
303.270.2312 Send us a message

Hours of Operation

Monday-Friday
7 a.m. to 5:30 p.m. Mountain time


Mycobacteriology (TB & NTM) Customer Service

Phone Fax Email
+1.303.398.1339
800.550.6227, Opt 3
303.398.1953 Send us a message

Hours of Operation

Monday-Friday
6:30 a.m. to 7:30 p.m. Mountain time

Saturday
10 a.m. to 4 p.m. Mountain time


Pharmacokinetics Customer Service

Phone Fax Email
+1.303.398.1422
800.550.6227, Opt 4
303.270.2124 Send us a message

Hours of Operation

Monday-Friday
6:30 a.m. to 5 p.m. Mountain time