Customer Service


Phone, Fax & Email
Hours of Operation
Specimen Shipping Address

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Online Bill Pay

Pay your Advanced Diagnostic Laboratories invoices by credit card or electronic check.

Please note this service is only available for our clients in the United States. International clients, please call 800.550.6227, Opt 6 to pay by credit card or electronic check.

Pay Invoice

Laboratory Client Billing

Monthly Statements

Clients receive monthly itemized invoices that are generated at the close of the last day of each month. Payment terms are net 30 days. 

Questions regarding billing should be directed to Advanced Diagnostic Laboratories Customer Service department between the hours of 7 a.m. to 7 p.m, Monday through Friday Mountain Time. You can contact us via our online form or by calling 800.550.6227, Opt 6.

Submit Billing Question

CPT Coding

CPT Codes are provided in the Advanced Diagnostic Laboratories Test Catalog to assist our clients in billing.

Go to Test Catalog

Please note that CPT codes are subject to change at any time. It is the client’s responsibility to verify the accuracy of the CPT code for the test performed. For the most up-to-date information on CPT coding, please refer to the CPT Coding Manual published by the American Medical Association.

Some custom panels [e.g., Molecular, Complement, and/or Immunology testing] include CPT codes for all the tests included the panel, but if not all tests are performed [e.g., QNS or screening test negative] only the CPT code for the test(s) performed is used.

National Jewish Health Advanced Diagnostic Laboratories does not assume responsibility for billing errors due to reliance on CPT codes listed in the Test Catalog.